Happy! I have been using aids for nearly 30 years and this was my 5th fitting for new aids. This was by far the most improvement I have seen in a new pair of aids. I can hear in difficult environments and take part in conversations that were all but impossible with my old aids. I'm not sure what made the big improvement, probably new technology was a big part of it as my previous aids were 6 years old. Kudos to Kelli for her patience and skill in helping me through the transition.
Bob K.
11/07/2024
Dr. Kelli Smith spent a lot of time determining just the right hearing aids for my brother. When the hearing aids arrived, she made sure all functions of the hearing aids were working good and did all the tweaking needed for my brother's hearing needs. Two weeks later she followed up to help with some issues he was having and showed him what he was doing wrong and how to use the very useful phone app to control the hearing aids. If you need hearing aids, you can't do better than Dr. Smith.
Marc L.
10/10/2024
I purchased my hearing aids from another audiologist when I lived in Texas. When I moved to Georgia, I had to find a replacement company to service my hearing aids. Couldn't be happier with my choice. Kelli has been amazing to work with. Super helpful going through my options for service and treatment. Always able to fit me into the schedule so that I can get my hearing aids working properly. Would absolutely recommend working with Kelli and Audiology on Call
Blair C.
10/07/2024
Awesome Experience - Definitely Recommend this Company I purchased my hearing aids from another audiologist when I lived in Texas. When I moved to Georgia, I had to find a replacement company to service my hearing aids. Couldn't be happier with my choice. Kelli has been amazing to work with. Super helpful going through my options for service and treatment. Always able to fit me into the schedule so that I can get my hearing aids working properly. Would absolutely recommend working with Kelli and Audiology on Call
Blair D.
9/12/2024
I strongly recommend Dr. Kelli Smith for hearing aid help. Dr. Kelli Smith is an ultimate professional in practicing audiology.
She has extensive experience with a wide variety of needful hearing aid users.
Dr. Kelli Smith at once makes you feel like you can depend on her for the help you need.
I didn’t purchase my hearing aids from Kelli, but when I needed immediate assistance, she came quickly to help me. She got me back on track when one of my hearing aids would not charge. She got the hearing aid repaired and returned it to me very quickly. That was extremely important to me as I need both of my hearing aids to hear.
The absolute best thing for me was she came to YOU. I live in a retirement village, and she volunteers once a month to come and help us with getting new hearing aid tips for FREE. She has a large following and is readily available if you need extra help. The important item she gives all of us is the knowledge and experience she has accumulated in helping many people.
Kelli also provides written information on hearing aids to help guide you if you need to know what is available. It is a wonderful convenience to have her come to you in your surroundings, especially older clients like me.
I strongly recommend Dr. Kelli Smith for hearing aid help. I have collaborated with other audiologists and Kelli is by far the most helpful and patient.
D H.
9/06/2024
Dr Kelli arrived right on time for Mom’s audiology appointment. I always attend appointments for my Mom due to her severe cognitive decline. Dr Kelli was so impressive with her professionalism; but mostly what I noticed was how she included my Mom in every aspect of the appointment. She was kind and calm. She explained and also repeated answers patiently when Mom asked the same questions multiple times. Dr Kelli was detailed, organized and knowledgeable. She answered all my questions as well as Mom’s questions. Additionally she was discreet in explaining pricing and gave options for payment. It’s always challenging to meet new healthcare providers but Dr Kelli put everyone at ease with her friendly approach and demeanor. I would recommend Dr Kelli for you hearing needs!
Malinda H.
8/15/2024
Kelli chooses the correct hearing aid for your hearing loss and adjusts them to your personal needs. She is thorough. She is dependable and prompt for visits.
Barbara S.
8/10/2024
I have been very pleased with the product and the service provided me by Kelli Smith, AuD. My new hearing aids are a big improvement over the previous ones I'd owned for several years. Kelli has been easily available to help me learn how to use and care for the new ones. I would recommend her service to anyone.
Susan S.
8/09/2024
Highly Recommended I needed a hearing aid and went to a major retailer for my first pair and found the experience unsatisfactory. I had heard good things about Kelli Smith from others living in my community. I do not drive, so it was especially attractive to me that Kelli would come to me at my apartment for my initial test and subsequent fittings to ensure she got my hearing aids just right. Kelli is efficient, very knowledgeable, and has a very pleasant personality. Kelli gave me all the time I needed to understand the technology I was going to use and how I could apply it to various situations, including the use of my hearing aids with my telephone. I would highly recommend Kelli for anyone needing a hearing aid.
Liz L.
8/03/2024
Working with Kelli has been amazing. She has successfully assisted with my father's hearing aids - a big accomplishment as others have not been able to, and Dad has not been impressed with previous providers. Kelli has always been there to assist as needed and continues to follow up to ensure everything is working as it should. Great attitude as well! We all have been very impressed and we highly recommend Kelli with Audiology On Call.
Rennie N.
7/30/2024
As the son of a recent client of Audiology on Call, I cannot praise Dr. Kelli Smith enough for her exceptional service and exceptional products. My mother has been struggling with hearing loss for several years, and finding a solution that worked for her seemed daunting until we found Audiology on Call. From our initial consultation to the fitting of her new hearing aids, the entire experience was smooth and professional. Dr. Smith demonstrated deep knowledge and understanding of hearing loss, patiently guiding us through the options available. She took the time to listen to my mother's concerns and preferences, ensuring that the chosen device suited her lifestyle perfectly. The difference these hearing aids have made is remarkable. My mother can now hear conversations clearly, enjoy watching TV without blasting the volume, and even participate in family gatherings without feeling left out. The quality of life improvement she has experienced is truly priceless. Moreover, Dr. Smith offers excellent aftercare services. She provided thorough instructions on how to care for the hearing aids and has been readily available for adjustments and follow-up appointments. Her commitment to ensuring my mother's comfort and satisfaction is evident in every interaction we've had with her. I highly recommend Dr. Smith to anyone seeking effective hearing solutions and outstanding customer service. She has not only transformed my mother's hearing but also provided our family with peace of mind knowing she is in good hands. Thank you, Dr. Smith, for making such a positive difference in our lives.
J. B.
7/14/2024
During the course of several visits Kelli was able to resolve the difficulties my wife Joyce encountered regarding the use of her hearing aids. Prior to Kelli's efforts Joyce had stopped using her hearing aids. Since Kelli's intervention Joyce has regained the effective use of her hearing aids, and is leading a greatly enhanced life.
C. P.
6/26/2024
I have had hearing aids from the VA years ago and they were at best adequate. But they lacked the finer points of better hearing and most importantly understanding. With my new hearing aids by WIDEX and the assistance of one Kelli Smith, Au.D. Doctor of Audiology who fine tuned my hearing aids to my personal level. It was an amazing experience that open up my new world of hearing and understanding. Thank you Kelli for professionalism and great care to make this all happen. Regards, Kirk
Kirk G.
6/06/2024
I am totally impressed with Dr. Kelli Smith. Her knowledge, her skills and her patient rapport are send to none! I would recommend her without reservation.
Erwin B.
4/07/2024
I am totally impressed with Dr. Kelli Smith. Her knowledge, her skills and her patient rapport are second to none! I would recommend her without reservation.
E. B.
4/05/2024
I have met and used the services of Dr. Kelli Smith. I have been totally impressed with her knowledge, skills, and care. She rates an 11 on a Scale of 10!
E. B.
3/04/2024
Dr. Kelli, Thank you very, very, very much for all your hard work on figuring out what was wrong with my hearing aid. I really enjoyed your visit and thank you for listening to my life stories! Thank you for working so hard and so diligently on figuring out the problem, it seems to be working fine, and that's all due to your hard work. Thank you very much, Kelli.
J. B.
11/29/2023
Kelli Smith AU. D provided personalized compassionate service. She met with my wife and parents initially offering viable information to help us make the right choice for my parents. She worked with me long distance to insure we were comfortable before moving ahead to evaluate my parents needs. I feel she understood our goals, and led us through making what has proven to be an appropriate choice.
Craig P.
10/03/2023
My experience with Audiology On Call was exceptional! The personal caring attitude of the audiologist, Kelli Smith, Au.D., Doctor of audiology, was thorough and was the best hearing exam and orientation to my hearing aid I've ever experienced! We recommend her to other friends! If you have follow-up questions, she responds and follows up quickly. She's the best!
JF N.
9/11/2023
Dr. Kelli was WONDERFUL with my elderly mother! She was so patient with my mom and the whole family. She worked with us until we found the perfect hearing aids to help my mom be able to join in on our conversations and have the confidence to be social again. The whole experience has been a Godsend to our whole family!
Laura L.
8/24/2023
I have nothing but positive things to say about Audiology On Call. I booked an appointment on my mother's behalf when she misplaced her old hearing aids, and Dr. Kelli Smith was able to work her into her schedule within just a couple of weeks (much sooner than the months we would have waited elsewhere). And the best part was that Dr. Smith came to us! My mom was blown away by how efficient and easy the process of assessing her hearing and getting fitted for new (and much better) hearing aids has been. When my mom needed a refresher for properly inserting the new aids, Dr. Smith came back the next day to guide her until she mastered it. We've been impressed with her knowledge and kindness, and we'll happily refer anyone in need of hearing aids to Audiology On Call in the future. Thank you, Dr. Smith!
Heather M.
7/31/2023
Super care and service It was time for new hearing aids. I wore old ones 6 years. Dr. Kelli helped me choose new ones and they work so well. I am hearing more with less volume, they fit better and am super excited. Dr. Kelli is so thorough and continues to follow up. I highly recommend her.
Mitzi H.
7/15/2023
I have nothing but positive things to say about Audiology On Call. I booked an appointment on my mother's behalf when she misplaced her old hearing aids, and Dr. Kelli Smith was able to work her into her schedule within just a couple of weeks (much sooner than the months we would have waited elsewhere). And the best part was that Dr. Smith came to us! My mom was blown away by how efficient and easy the process of assessing her hearing and getting fitted for new (and much better) hearing aids has been. When my mom needed a refresher for properly inserting the new aids, Dr. Smith came back the next day to guide her until she mastered it. We've been impressed with her knowledge and kindness, and we'll happily refer anyone in need of hearing aids to Audiology On Call in the future. Thank you, Dr. Smith!
Heather M.
7/12/2023
I refer Kelli to all of our new residents! Kelli has been taking care of mom's hearing needs for 2 years. She is very knowledgeable and prompt. I work in an assisted living community and have referred her many times to our new residents. They are always happy with the results!
Anita G.
4/11/2023
Dr. Kelli Smith I am so glad I discovered Dr. Kelli Smith. I am not able to drive and her house call is life saving. She is dependable and caring. She brings all her tools to you and even a waste basket if needed. I am impressed and will sing her praises to all my friends! Thank you Dr. Kelli for providing this service!
Jan D.
3/21/2023
Hearing Aids I had a hearing aid problem, so I contacted Jenna to come to my home and check them.
Jenna was we’ll qualified and in 30 minutes all the hearing aid problems were resolved and the hearing aids were like new!
Pat T.
3/10/2023
Hearing aid problem Jenna is very capable of repairing hearing aid problems.
She is so pleasant to work with!
Patricia T.
3/10/2023
Kelli has been working with my dad to help his hearing. She has been amazingly patient and helpful. He can finally hear properly. It's been so nice to have her come to them and work right in their home. Kelli has been very responsive with help when we need it and answers questions promptly. If you or anyone in your family has hearing problems, I highly recommend her.
Stuart B.
1/31/2023
Dr. Kelli Smith Kelli was amazing with my dad! I called her and she went the next day to see my dad at the hospital to fix his hearing aides! We’ve been trying to get into the BA for a while and she was the biggest lifesaver!! So sweet!! We will definitely be using her again and I highly recommend her especially for elderly who aren’t able to get out easily!!! 10 stars!!
Molly M.
12/01/2022
Dr. Kelli Smith As a patient of Kelli Smith for many years, I recommend anyone requiring hearing exams, hearing aids, etc. to give her a call. Kelli displays a high level of professionalism and customer service; she always takes time to listen, explain, provide recommendations, etc. and truly cares about her patients. She has always gone above and beyond in delivering top-notch service.
Paula
12/01/2022
Dr. Kelli Smith Very professional and personal. Treated my Mother with the utmost care and her follow up visit was a Godsend. Highly recommended!!!!!!!!!
Cleo G.
12/01/2022
Very professional and personal. Treated my Mother with the utmost care and her follow up visit was a Godsend. Highly recommended!!!!!!!!!
CLEO G.
11/30/2022
As a patient of Kelli Smith for many years, I recommend anyone requiring hearing exams, hearing aids, etc. to give her a call. Kelli displays a high level of professionalism and customer service; she always takes time to listen, explain, provide recommendations, etc. and truly cares about her patients. She has always gone above and beyond in delivering top-notch service.
Paula
11/30/2022
Kelli is so helpful and so patient! I'm so glad I was able to get help finding the right kind of hearing aids and how to use them!
Erin M.
8/31/2022
Kelli came to my house and she was warm and friendly. Kelli answered all of my questions and was very patient. When I had an issue she took care of it right away. She keeps in touch and kept me informed about everything. I was very happy I chose Audiology On Call and that Kelli was the one who helped me.
Ruby M.
8/31/2022
I am so pleased that Dr. Kelli can come to my home and take care of all my hearing needs. She is thorough and has helpful tips for all my concerns. I recommend this service totally!
Mitzi H.
8/31/2022
Having worked with Kelli before, I was beyond delighted to find that she had started her own Audiological service. In need of a replacement hearing aid, I knew Kelli would help me pick the best option for my particular needs without the pressure I had experienced with other providers. Beside being very professional and technically knowledgeable, she is very personable and attentive to what is best for her clients. I would highly recommend her services to anyone looking to improve their current hearing needs.
Sue G.
8/31/2022
Dr. Kelli and her service are absolutely the best. Having someone come to my home to take care of my hearing needs is such a time saver for me. She literally brings her office with her! She is kind and patient listening to every thing I had to say. I am thrilled with the results! I can't recommend Audiology On Call enough!!
Fayron D.
8/31/2022
When I went for my check-up and found Kelli Smith was no longer at the offices where I went I was so disappointed. I had no idea how to get in contact with her, but luckily she left some business card at my doctor’s office. I called her and realized she made house calls. She came out with not only all her equipment but her winning personality. It was such a pleasure. My husband has become a patient as well and we are very satisfied.
Sharyn T.
8/31/2022
Dr. Kelli Smith Dr. Smith has gone above and beyond assisting me with my new hearing aids. She has answered my questions by phone and has also come to my home to personally show me how to make adjustments. My satisfaction with my new hearing aids is her ultimate goal. She loves her job and is always smiling, cheerful and encouraging..
Patricia J.
6/08/2022
Hearing Aids Great service and very patient with choosing the correct hearing aid for me.
So helpful to have home service and follow up.
Marie
5/14/2022
Dr. Kelly Smith has been a great resource for me over the past 2 years. She is professional and takes time to make sure my questions are answered. I understand how to utilize the programs on my hearing aids because of her commitment to her patients. It is so convenient and helpful that she can come to me instead of me traveling to an office.
Maura B.
4/17/2022
It’s hard to imagine how Kelli could do anything to make her service any better. She is a totally capable professional yet still friendly and accommodating. Couple that with very fair pricing and in-home visits and you have a whole new paradigm in hearing care!
Ed D.
1/26/2022
My husband as been the owner of a body shop for decades and has the hearing to prove it! When he was finally ready to take the hearing aid plunge, I immediately called Kelli Smith! She cleared her calendar and met us almost immediately. Excellent care and service is an understatement! We were in a rush due to going to see family out-of-state and she made it happen! For the first time in decades he was able to laugh with the rest of us, enjoy restaurants, talk in the car, and so much more! He cried when he heard the leaves crunch under his feet, but most tears came when he found he could hear AND understand his grandkids. Kelli, you have impacted our lives in the deepest way! Thank you!
Kari P.
11/29/2021
Kelli Smith - The Best in the Business! I had the pleasure of seeing Kelli for many years when I lived in the Alpharetta GA area. She helped me immensely with not only my hearing aids, but also helping me manage my hearing with professional care and a personal touch. After moving to Newnan I continued to seek Kelli’s advice and she always responded quickly. Just this month, based on her advice, I was able to get my hearing aids fixed vs. buying new ones, saving me thousands of dollars. She consistently has her patient’s interest and care as first priority! Simply stated, she’s the “best in the business “.
Tom M.
11/18/2021
Hearing solutions Dr. Smith is an incredible provider for my rather daunting hearing challenges. She is highly skilled, concerned and caring as she provides her determination of my special needs. She will for you as well.
H F.
8/22/2021
Review Doctor Smth is highly skilled, caring and professional in her approach to provide specialized solutions to her patients needs. She has do so for years for me and allows me to have hearing results for any situation. You will not be disappointed.
Henry H.
8/22/2021
Dr. Smith provides incredible expertise with highly professional approach in partnership with concern and caring process to provide best solution for patients needs. She has provided those areas for me for many years! She will for all her patients!!
Lin H.
8/22/2021
Fantastic service! Having this service available in the home is a real gift. Kelli Smith is an incredible audiologist, very friendly and knowledgeable, a true professional. Since she doesn't have the overhead of an office her pricing is extremely fair, making this the only way to go for hearing test, hearing aid evaluations, purchasing of needed supplies, etc.
Nina S.
7/14/2021
Having this service available in the home is a real gift. Kelli Smith is an incredible audiologist, very friendly and knowledgeable, a true professional. Since she doesn't have the overhead of an office her pricing is extremely fair, making this the only way to go for hearing test, hearing aid evaluations, purchasing of needed supplies, etc.