Perhaps you’re browsing the different types of hearing aids online, and you’re wondering where to go.

Your friend suggested going to Costco to purchase hearing aids, although you know that there’s an audiology clinic just down the road from you.

With all that in mind, you’re wondering which one you should choose, Costco or Audiology on Call?

If this thought has passed through your mind frequently, then you’re not alone. We receive many questions each day, but the most frequently asked question that gets passed through our clinic is:

What’s the difference between Costco and audiology on Call?

This article will give you an honest and up-front review on both, helping to outline key advantages and disadvantages for each. That way, you can feel confident knowing you made the right decision.

 Costco Vs. Audiology On Call

Bear This in Mind

It’s important to note that you will be promised long-term care and support throughout your hearing care journey when you visit Audiology on Call.

While elsewhere may offer you a short-term solution, we see you as partners for life, and we enjoy watching thrive.

#1 – Costco is a Convenience Store, Whereas Audiology On Call is a Hearing Care Clinic

If you’re looking to purchase a hearing aid on its own, Costco is a great place.

However, you may not receive a comprehensive assessment prior to your purchase. Instead, you will receive Costco’s free hearing test.

While it is a great first step toward treating hearing loss, it is nowhere near as accurate and intelligent as the equipment we use to take a look into your hearing.

Many factors go into a comprehensive hearing assessment, allowing us to expertly examine the degree of your hearing loss and identify the root cause of it. This ensures that we can choose a hearing instrument that will provide maximum benefit.

#2 – Loss and Damage Warranty

When it comes to loss and damage warranty, you can rest assured that both Costco and Audiology on Call will protect you in those moments of crisis.

While Costco offers 3-year protection for loss and warranty, we offer up to 4 years in our premium package.

#3 – Remote Appointments

While Costco takes the lead on opening times, offering their service to anyone on a weekend, they do not offer remote options, which means you will always have to go to them.

Sometimes fitting in appointments can be difficult – especially if you have a family or you’re unable to travel.

Many of our patients take advantage of our virtual appointments, which allow you to converse face to face with one of our experts via video call.

It cuts out the traffic and allows you to access your hearing healthcare from the comfort of your own home. That way, you can access your hearing healthcare wherever you are.

In an attempt to help as many people as possible, Saturday and Sunday appointments are available by appointment only. Please call us on (833) 244-3275 for more information on these.

#4 – The Price Comparison

When it comes to price, Costco offers the cheapest solution with their Kirkland signature 9s at $1,499.

While this may seem a cheaper investment, long-term, it might not be the best option, as it cuts out the regular check-ups and visits, which are key to the success of your hearing journey.

Another thing to bear in mind is that Costco’s hearing aids often come locked, meaning that no other provider will be able to make adjustments.

At Audiology on Call, we are not the cheapest option, however, our long-term hearing care service will always ensure your needs are met every time. 

#5 –Qualified Audiologists

Our Doctors of Audiology have helped to change the lives of many patients, and we have dealt with all kinds of hearing aid concerns. This makes us the most trained specialists to treat hearing loss.

Costco does employ some audiologists, although you will most likely be seen by a hearing aid specialist.

#6 – Convenience

There’s no denying that Costco is a one-stop shop for most of life’s daily needs; however, when it comes to your hearing care, you will always have to go to them, as they will not come to you.

Audiology on Call was developed to allow Atlanta to receive the highest levels of audiological care at your greatest convenience.

We figured that the best way to make this possible was to travel to your home, office, or place of work to deliver expert care.

It could be that you’re unable to leave your home or are stuck at work, but wherever you are, we will be able to travel to you and help.

#7 – Long-Term Care  

At Audiology on Call, we see you as partners for life, ensuring that you can access help and support five days a week.

Regular check-ups, hearing aid repairs, and hearing tune-ups are all a pivotal part of your journey and allow you to raise any queries or concerns.

Right now, this service isn’t offered at Costco.

Our Team Can Help You

Still confused?

If you or a loved one would like to know more about the differences between Costco and Audiology on Call, then we are here to help. You can get in touch with an expert member of our team here.

We will be more than happy to break down any of the information for you.

Do you know somebody that needs to see this? Why not share it?

Kelli Smith, Au.D.

Dr. Smith earned her Bachelor of Science degree in Communication Science and Disorders from the University of Montevallo in 1991, graduating with Cum Laude honors. She received her Master’s Degree in Audiology in 1993 from the University of South Carolina and completed her clinical Doctorate of Audiology degree (Au.D.) from Arizona School of Health Sciences in 2005. Dr. Smith is licensed by the State of Georgia as an Audiologist. She is a member of the American Academy of Audiology (AAA), the Academy of Doctors of Audiology (ADA), and the Georgia Academy of Audiology (GAA), where she served on the Board as a regional representative from 2004-2007, Chair of Publications from 2004-2008, and webmaster from 2005-2011. In 2012, Dr. Smith was awarded Honors of the Association for outstanding service to GAA.